Mulalo did her Bcom in Human Resource Management at The University of Johannesburg. Starting out as an HR Intern at Micorsoft, Mulalo got the chance to support the business and then ventured into the business by becoming an Account Technology Strategist, servicing clients in the Mining and Manufacturing industry. Mulalo is a big advocate for youth development and owns an NGO that focuses on Youth skills development, both Hard Skills and as well as soft skills, The NGO also focuses on Building a Bridge between High School/Varsity and the world of work. While in her role at Microsoft, Mulalo volunteered to be a Worldwide Mining Community Communications Lead allowing her to connect with the Microsoft sellers working in the Mining Industry across the world. Lalo also volunteered as a Cohart 4 Growth Group Lead, where she worked with other Microsoft Early in Career employees to foster a community that aimed to cultivate a growth mindset. Lalo loves that Inbound Marketing attracts customers by creating valuable content and experiences tailored just for them. In her free time, Lalo loves experimenting with make-up and creating wigs.